Motor Claim Form

Motor Claim Form

Comprehensive insurance can cover damage to vehicles, theft of vehicles, malicious damage, weather damage and damage caused to third party property. It can also pick up things like reasonable replacement hire costs while your vehicle is off the road and emergency overnight accommodation if you’re out of town and have an accident. So if you’re in doubt, notify.

Please note that this is a claim notification form ONLY. Your insurer may still require a claim form to be completed or request other additional information.

Motor Insurance Claim

After a motor vehicle accident, regardless of who is at fault, the following guidelines should be followed:

At the Accident:

  • Do not admit liability for the accident – it’s natural to feel guilty if you’re the party that’s hit someone, but what if the other driver ran through a red light or failed to give way? In the stress of the moment you won’t know or take in all of the relevant facts
  • Call the Police and emergency services if anyone has been hurt including the other party, passengers or pedestrians, or if there’s serious property damage (such as a fire, gas leak or downed power pole)
  • Collect evidence & details if you can - take photos, collect the other drivers’ details (name of driver, name of owner of vehicle if different to driver, contact number, licence number, registration number and insurer). If the other driver refuses to provide these details, call the Police
  • Take note of any witnesses who may have seen the incident if you can
  • For more major accidents it is likely the Police will attend and collect a lot of the information needed for the claim. If you are able to, get the officer’s details and take photos.

Following the Accident:

  • If the vehicle can still be driven and no one is injured, then you can leave the scene 
  • If the vehicle cannot be driven then have it towed to a storage yard  (most policies can cover this cost, but fire and third party only policies may not, depending on who is at fault)
  • If you have the Insurance Advisernet App, you can use it to lodge claims, including attaching photos of the accident and third party details
  • Otherwise report the claim to your Broker as soon as you can.

Windscreen

Most comprehensive insurance policies cover damage to window glass without an excess. Call Smith and Smith on 0800 483 and organise repair or replacement. They will need to know the name of your insurer and your policy number.

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Motor Insurance Claim

After a motor vehicle accident, regardless of who is at fault, the following guidelines should be followed:

At the Accident:

  • Do not admit liability for the accident – it’s natural to feel guilty if you’re the party that’s hit someone, but what if the other driver ran through a red light or failed to give way? In the stress of the moment you won’t know or take in all of the relevant facts
  • Call the Police and emergency services if anyone has been hurt including the other party, passengers or pedestrians, or if there’s serious property damage (such as a fire, gas leak or downed power pole)
  • Collect evidence & details if you can - take photos, collect the other drivers’ details (name of driver, name of owner of vehicle if different to driver, contact number, licence number, registration number and insurer). If the other driver refuses to provide these details, call the Police
  • Take note of any witnesses who may have seen the incident if you can
  • For more major accidents it is likely the Police will attend and collect a lot of the information needed for the claim. If you are able to, get the officer’s details and take photos.

Following the Accident:

  • If the vehicle can still be driven and no one is injured, then you can leave the scene 
  • If the vehicle cannot be driven then have it towed to a storage yard  (most policies can cover this cost, but fire and third party only policies may not, depending on who is at fault)
  • If you have the Insurance Advisernet App, you can use it to lodge claims, including attaching photos of the accident and third party details
  • Otherwise report the claim to your Broker as soon as you can.

Windscreen

Most comprehensive insurance policies cover damage to window glass without an excess. Call Smith and Smith on 0800 483 and organise repair or replacement. They will need to know the name of your insurer and your policy number.