Commercial Property Insurance Claim Form

Commercial Property Insurance Claim Form

Commercial property insurance covers you for accidental loss or damage to your property and can include the costs of disruption to your business as a result, if you have purchased business interruption (or consequential loss) insurance. Please notify your Broker as soon as practical if you have experienced a loss, for example after flooding, fire, earthquake, malicious or other accidental property damage. Even if you think there might not be a claim, report it.

In the event of loss or damage to your commercial property we have set out the following general guidelines to assist:

  • Minor damage - take photos, secure the property and report the incident to your Broker to lodge a claim.
  • Major damage – call your Broker immediately and follow their advice. Please also complete the claim notification form. For burglary or theft – report the incident to the Police and follow their instructions. Once they have finished, take photos before you tidy things up and secure the premises. If you need to get a builder/glazier to temporarily secure the premises, do so and then contact your Broker to advise them of the incident. Start making a list of the things that have been stolen.

Please note that this is a claim notification form ONLY. Your insurer may still require a claim form to be completed or request other additional information.

For Emergency Claims

Insurance Advisernet has a facility that provides an emergency claims service outside of office hours, on weekends and public holidays throughout New Zealand utilising Crawford & Co (expert loss adjusters). You can call Crawford & Co on 0800 524 765.

You will talk to an experienced NZ operator who will provide a first response service, whether it be a local service provider or Crawford loss adjuster to arrange assistance, temporary repairs, alternative accommodation or advice. Your broker will receive notification the following day outlining the situation and initial response.

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For Emergency Claims

Insurance Advisernet has a facility that provides an emergency claims service outside of office hours, on weekends and public holidays throughout New Zealand utilising Crawford & Co (expert loss adjusters). You can call Crawford & Co on 0800 524 765.

You will talk to an experienced NZ operator who will provide a first response service, whether it be a local service provider or Crawford loss adjuster to arrange assistance, temporary repairs, alternative accommodation or advice. Your broker will receive notification the following day outlining the situation and initial response.