Our Team & Our Partners

Since first opening our doors in 2006 the success and growth of Insurance Advisernet has been built upon one thing more than any other: smart and experienced people. Keep reading to meet some of the key members of our team.

NZ TEAM

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Travis joined Insurance Advisernet at the beginning of 2019 in the newly created role of General Manager, Operations. In his role Travis leads the New Zealand team and provides support and guidance to over 50 broker practices located throughout New Zealand. Travis has over 35 years' experience in the insurance industry in New Zealand and Asia, the majority of which was working closely with insurance intermediaries. His most recent role prior to joining Insurance Advisernet was Executive General Manager of NZI. Travis is a strong advocate of the part that insurance plays in supporting the sustainability and growth of businesses and to the greater good of the economy. A key component of his role with Insurance Advisernet is to contribute towards creating opportunities for brokers to thrive and ultimately deliver outstanding outcomes for their customers.
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David joined Insurance Advisernet in 2006 as CEO and subsequently became a director, having spent the majority of his working life as a corporate broker, in NZ, London and the Middle East. David has been instrumental in the growth of Insurance Advisernet in NZ and works closely with Australia to gain the most out of the synergies available. David’s passion is in developing new brokers into the next generation of professional insurance businesses. David is a current Board member of IBANZ and has been so for a number of years.
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Sue Crawford
National Partnerships & Development Manager

Sue Crawford joined Insurance Advisernet in September 2016 as National Partnerships & Development Manager. Sue is the key contact for our insurer partners, provides assistance to the brokers with placement support and is involved in the recruitment of new brokers into the Insurance Advisement family. Sue has a history of delivering key products and solutions.  Sue has 25 years in the insurance industry with recent roles including, General Manager at Marsh McLennan Agencies running their underwriting agency and previously 12 years at Crombie Lockwood where Sue was General Manager Partnerships & Development looking after Marketing, Schemes & Key Accounts, Insurer Relationships and Product development.
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Paula joined Insurance Advisernet in November 2011 and manages all of the operations including accounts, systems, compliance and education. Paula had previously worked for over nine years with Apex General in a variety of roles and has a very good understanding of life as a broker. Prior to Apex Paula had a short stint at AA Insurance and, before that, nine years at State Insurance. Paula’s passion is customer care and training, working alongside business owners and helping them achieve and grow.
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Caroline Doyle

Operations Co-ordinator

With over 13 years’ experience in the insurance industry, Caroline Doyle joined Insurance Advisernet in July 2019. More recently, Caroline has been appointed to the role of Operations Co-Ordinator, which now includes Compliance and Practice Review. Caroline handles practice reviews with the brokers along with supporting businesses through all new regulation changes.
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Hanneli joined Insurance Advisernet in 2012 as Accounts and Administration Officer. She is responsible for accounts administration including the day-to-day management of the Trust Account for client premiums. The Olivier family moved to New Zealand in 1999. From 2009 to 2012 Hanneli lived in the UK where she worked for the University of Surrey, managing claims for Knowledge Transfer Partnership projects. She previously worked as accounts assistant for Mike Henry Insurance Brokers and has worked in a variety of other roles including records management and training.
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Originally from Brazil, Pricila has worked in the insurance industry since 2015 across different support and product roles. Pricila joined Insurance Advisernet in October 2019, and is currently in the role of Operations Assistant. Pricila assists our brokers with day to day functions and provides support to Caroline. Pricila also continues to assist with our New Zealand Help Desk function.
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Adriana joined Insurance Advisernet in January 2020, in the role of Marketing Co-ordinator. Adriana’s role includes working on our marketing and communication strategies, as well as assisting brokers with marketing support. Adriana joined IA from outside of the insurance industry, she previously implemented marketing strategy for a large commercial property group.
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Australian Directors and Leadership Team

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Ian has worked in the insurance broking industry for over 40 years. His extensive experience includes numerous senior positions such as State Manager, General Manager and Director, Operations for a major national insurance broker in Australia. Ian founded Insurance Advisernet in 1996 and under his stewardship IA has grown spectacularly to be one of the largest general insurance brokerages in Australia and New Zealand with premiums >$400 million and revenues >$75 million. He holds an Advanced Diploma Financial Services (Broking) and is a Fellow of NIBA, MAICD.
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Shaun Standfield
Managing Director | Australia & New Zealand

As our Sydney-based Managing Director Shaun is responsible for the overall development and implementation of Insurance Advisernet strategic initiatives across Australia and New Zealand. An experienced Insurance executive he boasts a proven track-record in leading large multi-disciplined insurance sales, claims and underwriting operations and has led significant change programs in both Australia and Asia. He holds a Bachelor of Business, Graduate Management Qualification, Masters in Business Administration (MBA), Advanced Diploma of Financial Services and Graduate Diploma from the Australian Institute of Company Directors.
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Sarah brings over 15 years of high-level financial management and accounting experience, gained in the UK, continental Europe and most recently Australia with Insurance Advisernet. Her expertise spans financial reporting, internal controls, consolidation, audits, process improvement, change management, budgeting and forecasting, project management, SAP, financial analysis and strategic planning.
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Karenne Hill
GENERAL MANAGER | RISK, COMPLIANCE & HR

Karenne has worked within the general insurance industry for over 17 years. The last 10 years have seen Karenne focus on the area of AFS Licensee Compliance. She has significant knowledge and understanding of the financial services legislation in both Australia & New Zealand. This allows her to support the business to navigate the regulatory landscape, ensuring frameworks & procedures are in place & Insurance Advisernet acts in a legal & ethical way. Karenne also manages HR for IA, assisting IA staff & culture development to the highest professional standard.
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Steve Dymond
GENERAL MANAGER | BUSINESS & INFORMATION SYSTEMS

Steve is a passionate insurance professional who has worked in the industry for nearly 15 years. His insurance background is very diverse, but B2B systems support is where he’s most at home. He delved into retail broking when he moved to Australia in 2005, giving him an excellent insight into what end customers look for when purchasing insurance. In 2010, he moved back into a B2B environment with Insurance Advisernet and oversees many of the operational and technical functions within IA including business intelligence, IT, process systemisation, web, media and other bespoke projects.
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Josh Hamill

GENERAL MANAGER | BROKING & RISK SERVICES

Josh has over 25 years’ experience as a broker in the insurance industry, joining IA as an Authorised Representative in 2008. During his career he has worked with respected local and international broking houses including 5 years in the London market. These roles have afforded Josh the opportunity to work across multiple industry segments and international territories providing significant insight into large and complex risk issues including resolution of complicated claims disputes. Josh’s technical understanding and experience will greatly assist our ARs so they can continue to deliver superior levels of service and advice to their customers, ensuring IA remains the #1 AR network of choice.
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Marni Dittman
GENERAL MANAGER | LEARNING & DEVELOPMENT

Marni Dittman is a Learning and Development specialist who enjoys working with people to develop their skills and reach their professional aspirations. After having worked as a broker for 24 years and owned her own successful Authorised Representative practices for the last 18 years, Marni has a wealth of experience to build in to learning programs which encompass a vast array of needs and platforms. As the General Manager for Learning and Development, Marni is responsible for developing, managing and coordinating the training and continued professional development of Authorised Representatives in both business and insurance sectors to suit the diversity and ever-changing needs of the Insurance Advisernet network.
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Sophie comes from a banking background. She then moved to Insurance Advisernet from the UK in February 2012. Sophie has worked in roles at Insurance Advisernet that have seen her gain experience in many of our internal AR support areas including accounts, broking systems and supporting our AR’s in growing their practices. Sophie now has accountability for supporting our AR’s through improved communications and marketing of Insurance Advisernet.
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Find your local Insurance Broker

Talk to your local Broker about your insurance needs and to get a quote

 

Our partners

The strength of Insurance Advisernet goes beyond the walls of our own business. It’s also about the quality partnerships we build and nurture every day, from the insurers we choose to work with, to our ongoing involvement with leading industry associations.

AUB Group

The ASX-listed AUB Group, formerly Austbrokers, is a 50% shareholder in Insurance Advisernet. They’re also the largest equity-based risk management, advice and solutions provider in Australasia with more than 450,000 clients and $4.5 billion in gross written premiums. Beyond the unrivalled financial strength this offers it also means every one of our representatives is a member of the Austbrokers network, bringing even greater choice and value to their clients.

Insurers

Insurance Advisernet’s buying power spans major insurers in Australasia plus access to leading overseas insurers. Rather than focus on a small number of ‘favoured’ insurers like some broker networks, our continued independence has allowed us to spend many years forging relationships with the very best local and international insurance providers. The benefits of these relationships are seen every day by giving Insurance Advisernet clients outstanding choice, competitive pricing, best-in-class coverage and policy support services that are second to none.
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“Insurance Advisernet is a valued partner of NZI. The group's network of independent brokers means customers can get both expert advice and a personal touch from their local broker."

GARRY TAYLOR, EXECUTIVE GENERAL MANAGER, NZI
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“Vero has built a strong partnership with Insurance Advisernet over the past decade. This partnership is founded on deep levels of trust and understanding coupled with a drive to ensure Kiwis, their families and their businesses are appropriately protected, regardless of the challenges they may face from an uncertain world.”

CHRIS KNELL, EGM DISTRIBUTION, VERO 
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“We love the partnership that Ando has with Insurance Advisernet and the approach that they have to building valued relationships with their customers. Their brokers understand that when it comes to finding insurance solutions for their customers, one size doesn’t fit all and as such they go the extra mile to find the right solution.”

DEAN EDWARDS, HEAD OF BROKER
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“Insurance Advisernet brokers are some of the best in the insurance business. Their passion for their clients and providing the right customer outcomes is evident in the dealings that we have with them. Being business owners themselves Insurance Advisernet members understand the needs and drivers of business customers which means they are on the same wavelength as their customers. Trust and integrity are core values for the group which very much aligns with Delta Insurance’s philosophy.”

CRAIG KIRK, CEO, DELTA INSURANCE NZ
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“Chubb has an excellent relationship with Insurance Advisernet and all its broker members here in New Zealand, and this positive partnership is evidenced by the significant growth in the business we have placed with them over the last 5 years. But real partnership is more than just financial and the reality is that we just enjoy dealing with the IA brokers day to day and crafting unique solutions for our clients.”

ANDREW BROOKS, COUNTRY PRESIDENT NEW ZEALAND
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"Insurance Advisernet’s purpose is to provide high-quality risk and insurance advice, with the customer at the heart of everything they do. QBE Insurance continues to closely partner with Insurance Advisernet’s independent broker network, providing both global and local solutions for customers, more important than ever in the uncertain circumstances we are all navigating."

DECLAN MOORE, CEO & CHIEF CUSTOMER OFFICER, QBE NEW ZEALAND & PACIFIC
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“At Zurich we’re dedicated to the broker advice model. That’s why we’re shaping ourselves around your local needs. The value, service and choice that is created by Insurance Advisernet members for their customers is testament to the professionalism of the Insurance Advisernet Group and their continuing growth and success. We truly value our partnership with Insurance Advisernet and we are excited about what the future holds."

BRETT WAINHOUSE, REGIONAL MANAGER NEW ZEALAND
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“DUAL New Zealand are strong advocates of Insurance Advisernet New Zealand. Insurance Advisernet attract and retain a high calibre of broking professional with developed technical insurance knowledge and strong interpersonal skills, it is this combination which renders successful working relationships and we are delighted to share in these. We are proud to support Insurance Advisernet as they continue on their journey.”

PAULA HARRIS, REGIONAL MANAGER, DUAL NEW ZEALAND

Premium Funding

For many clients and industries we understand the vital importance of preserving day-to-day cash flow. In such situations we can help you spread your insurance premium payments over time through an instalment arrangement, brokered via our relationships with reputable insurance premium funding companies.
Just as your insurance policy is tailored to your needs, so is your premium funding arrangement. This allows you to match your insurance payments to your cash flow projections. Interest costs are also usually tax deductible. If you choose this option, the funding has no impact on your existing banking or credit facilities. Your insurance policy acts as security for finance.
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Industry Affiliations

As one of the leading General Insurance broking groups in Australasia, Insurance Advisernet takes a deep and active role in the insurance industry through a variety of initiatives and affiliations.
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IBANZ is the professional body representing the interests of fire and general insurance brokers, risk managers and consumers in New Zealand. It comprises more than 150 Member firms employing in excess of 2,500 staff across the country and is the voice of the industry, advising members, government, consumer groups and other stakeholders on key insurance issues. IBANZ also provides technical advice, guidance on regulation, business support and ongoing training and development programs.

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Professional IQ College is a leading provider of quality professional training and on-going professional development (CPD) for brokers, advisers and support people working in the New Zealand Insurance and lending sectors. Professional IQ College provides the training that enables our brokers to perform at their absolute best.

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Young Insurance Professionals (YIPs) Australia & New Zealand Inc. is a non-profit organisation dedicated to attracting and retaining young and talented professionals in the insurance industry, providing a platform for them to develop their business relationships through regular educational and networking events.