Since first opening our doors in 2006 the success and growth of Insurance Advisernet has been built upon one thing more than any other: smart and experienced people. Keep reading to meet some of the key members of our team.
David joined Insurance Advisernet in 2006 as CEO and subsequently became a director, having spent the majority of his working life as a corporate broker in NZ, London and the Middle East. David has been instrumental in the growth of Insurance Advisernet in NZ and works closely with Australia to gain the most out of the synergies available. David’s passion is in developing new brokers into the next generation of professional insurance businesses. David is a current Board member of IBANZ and has been so for a number of years.
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Travis joined Insurance Advisernet at the beginning of 2019 in the newly created role of General Manager, Operations. In his role, Travis leads the New Zealand team and provides support and guidance to over 50 broker practices located throughout New Zealand. Travis has over 35 years of experience in the insurance industry in New Zealand and Asia, the majority of which was working closely with insurance intermediaries. His most recent role prior to joining Insurance Advisernet was Executive General Manager of NZI. Travis is a strong advocate of the part that insurance plays in supporting the sustainability and growth of businesses and the greater good of the economy. A key component of his role with Insurance Advisernet is to contribute towards creating opportunities for brokers to thrive and ultimately deliver outstanding outcomes for their customers.
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Sue Crawford joined Insurance Advisernet in September 2016 as National Partnerships & Development Manager. Sue leads our relationships with insurers and funding partners, leads the marketing and comms strategy and provides placement support to the brokers. Sue is also involved in the recruitment of new brokers into the Insurance Advisement family. Sue has a history of executing outcomes and delivering key products and solutions. Sue has over 30 years of experience in the insurance industry, primarily working for brokers, which included Marsh McLennan Agencies, Crombie Lockwood and Alexander & Alexander.
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Wayne joined Insurance Advisernet in November 2020 in the role of Technical Services Manager. Wayne brings 22 years of insurance experience and a wealth of insurance knowledge, having worked in both the commercial insurance and broker markets. In Wayne’s previous role as Branch Manager NZI, he knows Insurance Advisernet very well. Wayne will be responsible for all things technical, including policy wordings, new product delivery and system updates.
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Hanneli joined Insurance Advisernet in 2012 as an Accounts and Administration Officer. She is responsible for accounts administration, including the day-to-day management of the Trust Account for client premiums. The Olivier family moved to New Zealand in 1999. From 2009 to 2012, Hanneli lived in the UK, where she worked for the University of Surrey, managing claims for Knowledge Transfer Partnership projects. She previously worked as an accounts assistant for Mike Henry Insurance Brokers and has worked in a variety of other roles, including records management and training.
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Pricila joined Insurance Advisernet in October 2019 and has worked in the insurance industry since 2015 across different support and product roles. In the role of Broker and Business Change Coordinator, Pricila leads the induction/systems training of new brokers and staff to the network. This includes providing ongoing support with our systems, processes and best practice tools. Pricila also provides support to Learning & Development and Helpdesk.
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Emily joined Insurance Advisernet in June of 2022 and is responsible for developing, managing and coordinating training for New Zealand. She spent several years in different insurance support roles, including Finance and IT, before finding true passion in learning and development, where she honed skills in building learning solutions tailored to broker needs and challenges.
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Toni joined Insurance Advisernet in September 2019 as a Broker Support. She has worked in the Insurance Industry since joining NZI in 1995, where she worked in a variety of roles. She then moved to the broking sphere, where she has over 13 years of experience as both a domestic and commercial broker. Toni works with the team to transition and support new broker members into the network, managing the migration of existing portfolios and training support.
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Our partners
The strength of Insurance Advisernet goes beyond the walls of our own business. It’s also about the quality partnerships we build and nurture every day, from the insurers we choose to work with, to our ongoing involvement with leading industry associations.
AUB Group
The ASX-listed AUB Group, formerly Austbrokers, is a 50% shareholder in Insurance Advisernet. They’re also the largest equity-based risk management, advice and solutions provider in Australasia with more than 450,000 clients and $4.5 billion in gross written premiums. Beyond the unrivalled financial strength this offers it also means every one of our representatives is a member of the Austbrokers network, bringing even greater choice and value to their clients.
Insurance Advisernet’s buying power spans major insurers in New Zealand, plus access to leading overseas insurers. Rather than focus on a small number of ‘favoured’ insurers like some broker networks, our continued independence has allowed us to spend many years forging relationships with the very best local and international insurance providers. The benefits of these relationships are seen every day by giving Insurance Advisernet clients outstanding choice, competitive pricing, best-in-class coverage and policy support services that are second to none.
“Insurance Advisernet is a valued partner of NZI. The group's network of independent brokers means customers can get both expert advice and a personal touch from their local broker."
GARRY TAYLOR, EXECUTIVE GENERAL MANAGER, NZI
“Now more than ever, Kiwi businesses and families are looking for local support and high-quality service that they can trust. Vero is proud to have partnered with Insurance Advisernet for more than a decade, with a common purpose to protect what matters to people.”
MARK WILKSHIRE, EGM CUSTOMER, EXPERIENCE, VERO
“We love the partnership that Ando has with Insurance Advisernet and the approach that they have to building valued relationships with their customers. Their brokers understand that when it comes to finding insurance solutions for their customers, one size doesn’t fit all and as such they go the extra mile to find the right solution.”
DEAN EDWARDS, HEAD OF BROKER, ANDO
“Insurance Advisernet brokers are some of the best in the insurance business. Their passion for their clients and providing the right customer outcomes is evident in the dealings that we have with them. Being business owners themselves Insurance Advisernet members understand the needs and drivers of business customers which means they are on the same wavelength as their customers. Trust and integrity are core values for the group which very much aligns with Delta Insurance’s philosophy.”
CRAIG KIRK, CEO, DELTA INSURANCE
“Chubb has an excellent relationship with Insurance Advisernet and all its broker members here in New Zealand, and this positive partnership is evidenced by the significant growth in the business we have placed with them over the last 5 years. But real partnership is more than just financial and the reality is that we just enjoy dealing with the IA brokers day to day and crafting unique solutions for our clients.”
ANDREW BROOKS, COUNTRY PRESIDENT
"Insurance Advisernet’s purpose is to provide high-quality risk and insurance advice, with the customer at the heart of everything they do. QBE Insurance continues to closely partner with Insurance Advisernet’s independent broker network, providing both global and local solutions for customers, more important than ever in the uncertain circumstances we are all navigating."
DECLAN MOORE, CEO & MANAGING DIRECTOR, QBE
“At Zurich we’re dedicated to the broker advice model. That’s why we’re shaping ourselves around your local needs. The value, service and choice that is created by Insurance Advisernet members for their customers is testament to the professionalism of the Insurance Advisernet Group and their continuing growth and success. We truly value our partnership with Insurance Advisernet and we are excited about what the future holds."
BRETT WAINHOUSE, REGIONAL MANAGER
“DUAL New Zealand are strong advocates of Insurance Advisernet New Zealand. Insurance Advisernet attract and retain a high calibre of broking professional with developed technical insurance knowledge and strong interpersonal skills, it is this combination which renders successful working relationships and we are delighted to share in these. We are proud to support Insurance Advisernet as they continue on their journey.”
PAULA SHEPPARD-JONES, REGIONAL MANAGER, DUAL
For many clients and industries we understand the vital importance of preserving day-to-day cash flow. In such situations we can help you spread your insurance premium payments over time through an instalment arrangement, brokered via our relationships with reputable insurance premium funding companies.
Just as your insurance policy is tailored to your needs, so is your premium funding arrangement. This allows you to match your insurance payments to your cash flow projections. Interest costs are also usually tax deductible. If you choose this option, the funding has no impact on your existing banking or credit facilities. Your insurance policy acts as security for finance.
IBANZ is the professional body representing the interests of fire and general insurance brokers, risk managers and consumers in New Zealand. It comprises more than 150 Member firms employing in excess of 2,500 staff across the country and is the voice of the industry, advising members, government, consumer groups and other stakeholders on key insurance issues. IBANZ also provides technical advice, guidance on regulation, business support and ongoing training and development programs.
Professional IQ College is a leading provider of quality professional training and on-going professional development (CPD) for brokers, advisers and support people working in the New Zealand Insurance and lending sectors. Professional IQ College provides the training that enables our brokers to perform at their absolute best.
Young Insurance Professionals (YIPs) Australia & New Zealand Inc. is a non-profit organisation dedicated to attracting and retaining young and talented professionals in the insurance industry, providing a platform for them to develop their business relationships through regular educational and networking events.
As one of the leading General Insurance broking groups in Australasia, Insurance Advisernet takes a deep and active role in the insurance industry through a variety of initiatives and affiliations.
Ian has worked in the insurance broking industry for over 40 years. His extensive experience includes numerous senior positions such as State Manager, General Manager and Director, Operations for a major national insurance broker in Australia. Ian founded Insurance Advisernet in 1996, and under his stewardship, IA has grown spectacularly to be one of the largest general insurance brokerages in Australia and New Zealand, with premiums >$400 million and revenues >$75 million. He holds an Advanced Diploma in Financial Services (Broking) and is a Fellow of NIBA, MAICD.
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As our Sydney-based Managing Director, Shaun is responsible for the overall development and implementation of Insurance Advisernet strategic initiatives across Australia and New Zealand. An experienced Insurance executive, he boasts a proven track record in leading large multi-disciplined insurance sales, claims and underwriting operations and has led significant change programs in both Australia and Asia. He holds a Bachelor of Business, Graduate Management Qualification, Masters in Business Administration (MBA), Advanced Diploma of Financial Services and Graduate Diploma from the Australian Institute of Company Directors.
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Sarah brings over 15 years of high-level financial management and accounting experience, gained in the UK, continental Europe and most recently, Australia with Insurance Advisernet. Her expertise spans financial reporting, internal controls, consolidation, audits, process improvement, change management, budgeting and forecasting, project management, SAP, financial analysis and strategic planning.
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Karenne has worked within the general insurance industry for over 20 years. The last ten years have seen Karenne focus on the area of AFS Licensee Compliance. She has significant knowledge and understanding of the financial services legislation in both Australia & New Zealand. This allows her to support the business in navigating the regulatory landscape, ensuring frameworks & procedures are in place & Insurance Advisernet acts in a legal & ethical way. Karenne also manages HR for IA, assisting IA staff & culture development to the highest professional standard.
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Steve is a passionate insurance professional who has worked in the industry for over 15 years. His insurance background is very diverse, but B2B systems support is where he’s most at home. He delved into retail broking when he moved to Australia in 2005, giving him an excellent insight into what end customers look for when purchasing insurance. In 2010, he moved back into a B2B environment with Insurance Advisernet and oversees many of the operational and technical functions within IA, including business intelligence, IT, process systemisation, web, media and other bespoke projects.
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Josh has over 30 years of experience as a broker in the insurance industry, joining IA as an Authorised Representative in 2008. During his career, he has worked with respected local and international broking houses, including five years in the London market. These roles have afforded Josh the opportunity to work across multiple industry segments and international territories, providing significant insight into large and complex risk issues, including the resolution of complicated claims disputes. Josh’s technical understanding and experience will greatly assist our ARs so they can continue to deliver superior levels of service and advice to their customers, ensuring IA remains the #1 AR network of choice.
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Sophie comes from a banking background. She then moved to Insurance Advisernet from the UK in February 2012. Sophie has worked in roles at Insurance Advisernet that have seen her gain experience in many of our internal AR support areas, including accounts, broking systems and supporting our AR’s in growing their practices. Sophie now has accountability for supporting our AR’s through improved communications and marketing of Insurance Advisernet.
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Australian Directors and Leadership Team
NZ TEAM